Afterword to Great point from Seth Godin

"Pleased customers tell a few people, angry ones tell everyone"

Now there are companies like Apple who know how to make Pleased customers tell everyone. So my afterword to Seth Godin's statement is :

"Pleased customers tell a few people, angry ones tell everyone. Great Marketers make those Pleased customers shout out loud to everyone."

Seth Godin @ ISB, Hyderabad

Catch Seth Godin at ISB Hyderabad on 7th July 2010.

Check the link for the complete information :-

http://sethgodin.typepad.com/seths_blog/2010/06/benefit-eventhelp-wanted-in-hyderabad-india.html

http://sethgodin.typepad.com/freeprize/2010/06/how-to-get-reserved-seats-for-the-july-7-event-in-hyderabad.html

Great point from Seth Godin

"Pleased customers tell a few people, angry ones tell everyone"

- an excerpt from Seth Godin's blog : http://sethgodin.typepad.com/seths_blog/2010/06/amplifying-the-lizard-brain.html