My Issues with Reliance Broadband

With all fanfare, I recently upgraded my Reliance
NetConnect High Speed Wireless internet account to
a Broadband one, with speeds upto 3.1 MBps.

But alas, my excitement died very early, as I found
the modem had some issues with my OS (Windows XP
and Ubuntu). It refused to get detected
most of the times, and I had to go for a complete
re-installation. Things became worse, when I used to
do this procedure all the time whenever I need to access
the Net. No doubt, the speed was great, but this flaw
really hurt me a lot. The Customer care people had no
clue, and neither did the people who sold me the device.

Then finally, I came across a document regarding the modem
stating the problem and the solution for it. The problem
was with Device not being detected by the Dialer Software.
Hence I was instructed to go to the Device Manager of the
Windows XP OS and go for UPDATE DRIVER Option against the
modem listing. This could solve the issue. Now All I am left
is to try this out today when I reach back home and pray that
the solution works.